This Food Lion Customer Satisfaction Sweepstakes Survey is an online questionnaire designed by Food Lion itself. Food Lion survey can be found at their official website – www.talktofoodlion.com
The information collected from this survey is used by the company to improve its services and the products they provide. No matter your experience, be it pleasant or not, your feedback is taken extremely seriously.
Also, because the survey is held online, you can fill it up at your convenience. There is no rush to do so, you can do it whenever you have the time. Filling out the survey will only take a couple of minutes of your time.
When you participate in this survey, you are giving an insightful response to your experience while shopping at the store. It is later used by the company to make changes to its products and services.
Also, by taking a part in this survey, you are automatically a part of a lucky draw. You have a chance to win one of the ten $500 Food Lion gift cards allocated for that particular Entry Period.
All you need to do is truthfully answer some questions regarding their products, service, and overall atmosphere and you are already in the running to become one of the lucky winners to earn a free grocery shopping trip.
Table of Contents
- About Food Lion
- TalkToFoodLion Survey Details
- Objectives of Food Lion Survey
- Why Take the Food Lion Survey: Rewards and Prize
- Food Lion Survey Requirements
- Food Lion Survey Restrictions
- How to Take the Food Lion Customer Satisfaction Survey
- Food Lion Winning Odds
- Food Lion Contact Information
- Final Words
About Food Lion
Food Lion LLC is an American grocery store founded in 1975 by Ahold Delhaize. Operating for over four decades, this chain store was initially called Food Town but was later changed to its current name in 1983.
Its headquarter is based in Salisbury, North Carolina. This trusted grocery store now has about 1,100 supermarkets across 10 locations in the US.
With over 66,000 employees working in their widespread stores, Food Lion takes pride in providing top-quality food products to their customers at an affordable and economical price.
The people working at these stores are all hard-working, and ready to help whenever you need. You can bet you are going to leave the store being a happy and satisfied customer.
As such, as a way to retain customer satisfaction and ensure that their future customers are equally pleased, Food Lion has encouraged its customers to take part in this survey. This survey is meant for their regular customers as a way to return to them.
And so, if you are one to visit Food Lion for your groceries, do not shy away from filling up this survey. Who knows, you might even have a chance at winning their draw and getting $500 off of your next purchase.
TalkToFoodLion Survey Details
|Survey Name||Food Lion Customer Satisfaction Survey Sweepstakes|
|Survey URL||www.talktofoodlion com|
|Survey Price||$500 worth Food Lion stamps|
|Survey Winner||10 winners per draw each sweepstakes period|
|Survey Prize Limit||1 prize per person or household|
|Survey Entry Limit||5 entries per person or household|
|Survey Applicable for||Residents of District of Columbia, Delaware, Georgia, Maryland, Kentucky, Pennsylvania, North Carolina, South Carolina, Virginia, West Virginia, and Tennessee|
|Survey Entry Method||Online Survey and by Mail|
|Survey Age Limit||Has to be over the age of 18|
|Survey Language||English and Spanish|
|Survey Prize Claim Period||Within 7 business days after the drawing date|
Objectives of Food Lion Survey
There is a reason behind everything a company does, and it is no different with this Food Lion survey. The sole reason behind Food Lion holding this public survey is for their loyal customers.
They believe that only the people who make use of their services and products regularly will be able to offer their real experience. As such, this is a great way to understand the customers’ point of view about everything they may like or dislike about the company.
Any information gathered is later used to make necessary changes to their services and products. If a customer is dissatisfied about any aspect, it is not taken lightly at all. In fact, Food Lion would try anything possible to improve themselves so that every customer leaves their store happy.
Moreover, this survey is an effective way to get to know about customer expectations. In order to live up to customer expectations, you first need to know about them. So once Food Lion is aware of what is expected of them, they try their best to provide just that.
It is of utmost importance that customer satisfaction is maintained at all times. And there is no better way to do it other than directly asking what each customer exactly needs or wants.
Why Take the Food Lion Survey: Rewards and Prize
As a way to show appreciation for sparing a few minutes from your precious schedule, Food Lion would like to show their gratitude by automatically entering you into a draw.
After all the eligible entries have been received after each sweepstakes period, a winner will be randomly selected by the Independent Administrators. The odds of someone winning depend on the number of eligible entries in that particular sweepstakes period.
Although it is important to keep in mind that if someone has not won in a specific sweepstake period, their entry will not be directly transferred for the drawing in the next period.
There are only a total of 10 winners in each sweepstake period. Each winner will receive a $500 Food Lion gift card which has an approximate retail value (ARV) of $500.00. And so, the ARV of all the gift cards in each entry period is a total of $5000.00.
If you are one of the lucky winners, you will need to go ahead and claim your reward within the next seven business days, unless there are some legal prohibitions. You can use your gift card the next time you go shopping at your local Food Lion to get groceries for free of cost.
However, there are certain rules and regulations you need to be aware of in order to take part in this survey and win the gift card. Let us go ahead and look at what they are.
Food Lion Survey Requirements
- Every survey entrant must be of 18 years or older in order to participate in this Food Lion Survey
- You must be a legal resident of the District of Columbia, Delaware, Georgia, Maryland, Kentucky, Pennsylvania, North Carolina, South Carolina, Virginia, West Virginia, and Tennessee
- You must have a laptop, smartphone, and any device that can be connected to the internet to enter the online Food Lion Survey
- You need to have a valid purchase receipt from any of their Food Lion stores with a PIN to take part in the online survey
- You need to have a valid email address to send your review through if you do not have a purchase receipt
- You will need to have a good grasp of the English Language and be able to read and understand anything that is said
- You will need to complete the survey within 5 days of your Food Lion purchase
Food Lion Survey Restrictions
- Anyone below the age of 18 cannot enter or participate in this Food Lion Survey
- There can only be a limit of 5 entries per person or household each Monthly Entry Period despite the method of entry
- There can only be 10 winners each Sweepstakes Entry Period
- The prize gift card cannot be transferred to another person
- Non-winners of one entry period will not be automatically transferred to the next entry period; the entrants will need to enter again
- There is no necessity to purchase from Food Lion or take part in the survey
- You can only enter the survey within 5 days of making a purchase from any Food Lion store
- Any staff of Food Lion cannot take part in these surveys including Food Lion’s Directors, Partners, Employees, Households, and any direct or immediate family members
- This survey is void for residents outside the District of Columbia, Delaware, Georgia, Maryland, Kentucky, Pennsylvania, North Carolina, South Carolina, Virginia, West Virginia, and Tennessee
- It is the winner’s responsibility to take care of all the taxes
- The winning gift card needs to be claimed by the next 7 days after the announcement
- Any participant cannot enter this Food Lion Survey without having access to a stable internet connection in their phones, laptop, or any other devices
How to Take the Food Lion Customer Satisfaction Survey
There are only two ways to take the Food Lion Customer Satisfaction Survey and enter the Sweepstakes.
1. Taking an Online Survey (Recommended)
If you have made any purchase regardless of the amount at any Food Lion store during the Sweepstakes period then you are eligible to take part in Food Lion’s survey. There should be an invitation to enter the survey on your cash register receipt.
More information along with details on how to take the online survey will be discussed later in this article. You will need to enter, truthfully answer all the questions asked, and submit the survey along with the entry form following the on-screen instructions within 5 days of making your purchase.
You can refer to the date on your cash receipt to make sure you have not crossed the acceptable entry period. Similar to mail-in entry, an entrant can only enter 5 times during each Sweepstakes Entry Period.
Your entries in one period will not be automatically passed on to the next entry period. It is important to note that all online entrants will need to have access to an internet connection on their devices before the start of the Sweepstakes so that they can enter by taking an online survey.
By entering the Food Lion Customer Satisfaction Survey Sweepstakes, the entrant is fully and unconditionally agreeing to all the restrictions and regulations and is bound by these Official Rules. Any decisions that are taken by the Sweepstakes Entities are final and binding in all matters related to the Sweepstakes.
If any participant attempts to enter the Sweepstakes survey more than the mentioned entry limit of 5 entries per person or household using different or multiple email addresses or any other means, then that participant’s entries will be deemed void.
They will also be disqualified from the Sweepstakes. In the case of any dispute or confusion regarding the identity of an entrant, the email address will be used as a form of identification.
The entry will be assigned to the authorized account holder like the one who owns the said email address in the online service provider, internet access provider, email client, or any other organization like businesses, educational institutes, and such.
Food Lion Survey Via Online Survey Instructions
You are eligible to take the Food Lion online survey if you have made a purchase in their stores in the last 5 days while the Sweepstakes entry period is still on. You will need to have access to a stable internet connection to have an online survey.
1. In order to begin with your survey, you will first need to visit the following website www.talktofoodlion.com
2. You will need to choose the language you would like to take the survey in. At the moment, your choices are between English or Spanish.
Once you have read the instructions given, click on the “>>” arrow to continue.
3. In this step, you will need to take out your cash receipt and enter the 16-digit PIN that is printed at the bottom of the slip.
Again, click on the “>>” arrow to continue.
4. Select the date and time of your last visit to a Food Lion store. You should be able to find this information printed on your cash receipt.
Now, the main part of the survey begins.
5. You should be presented with a short series of 10 to 15 questions related to your experience at the store. You will be asked to rate their service, products, environment, staff, cleanliness, and more.
Try to answer all the questions truthfully. If you want to increase your chances of winning, it is best that you answer all the questions that are being asked in this survey.
6. After you are done with this part, all you need to do is fill in certain basic information. Such as your legal full name, your contact details, personal contact number, email, and such.
7. Now all you need to do is submit your online survey and you have successfully entered the Food Lion Survey Sweepstakes.
Completing the entire survey is only going to take a couple of minutes. Successful entry means that you now stand a chance to win one of ten of Food Lion’s $500 gift cards.
You can only enter 5 times in each Sweepstakes Entry period. Also, keep in mind that your entries in one period will not be automatically passed on to the next entry period.
2. Via Mail-In
If you want to enter the Sweepstakes without making any purchase or filling out an online survey, you can do so by sending in a mail. The details and what you exactly need to do will be discussed below.
If you are sending mail, it is important to keep in mind that you can only send one card per envelope. If you send more than one card in a single envelope, your entry will be deemed void.
Any mechanical reproductions as in photocopies will also not be accepted. In order to be eligible, you will need to send your mail to the right address within the entry period.
An entrant can only submit 5 envelopes with one card in each for every entry period of the Sweepstakes. Your entries in one period will not be automatically passed on to the next entry period.
Food Lion Survey Via Mail-In Instructions
You can choose the mail-in option if you have not made any purchases or have not filled in the online survey. You will first need to take a plain 3 inch by 5 inches index card and handwrite a few personal information.
You will need to include your legal full name, your mailing address, telephone number with the area code included, date of birth, and your email address. You can not include any P.O. box numbers, as they will not be accepted.
After you are done writing down this information, you will need to mail the card in a number 10 business-sized envelope. Postage prepaid the envelope to the following address:
“Food Lion Customer Satisfaction Survey Sweepstakes”, P.O. Box 10430, Rochester, New York 14610.
There can only be one index card in each envelope. As there can only be 5 entries per person or from each household in every Sweepstakes period, you can send in 5 envelopes to this address.
All of the information on the index card will need to be handwritten each time. Failure to do so, such as in cases of photocopy or multiple cards in one envelope will result in the entry being void and unacceptable.
If you are participating via mail, make sure that the envelope is postmarked and received within the Entry Period dates.
Food Lion Winning Odds
In each Entry Period, there will be 10 winners. Each potential prize winner is to be randomly selected by the Independent Administrators out of all the eligible entries in that particular entry period.
The odds of a participant winning depend on the number of eligible entries that have been received in that period. It is said that if you are entering by taking the Food Lion online survey, the more questions you answer, the higher your chances of winning are. But there is no solid proof behind this belief.
If your entry has been considered eligible but you have not won in a particular entry period, your entry will not be transferred to the next entry period. As such, you will need to wait and enter again at the next Sweepstakes Food Lion survey. This is applicable for both methods of entry, online survey and by mail.
To find out if your entry was considered eligible and you are a potential prize winner is subject to verification by the sponsors and/or the independent administrators.
After your eligibility has been verified, you will be notified that your verification is complete. You are not entitled to claim any prize gift card until and unless your verification is done.
Food Lion Contact Information
Talk to Food Lion Online Survey Link: www.talktofoodlion.com
Food Lion Official Website: www.foodlion.com
Food Lion Customer Satisfaction Sweepstake Official Rules: Click here
Food Lion Toll-free number: 1-800-210-9569
Food Lion Survey Support Email: TalktoFoodLionSurveySupport@tns-online.com
Food Lion Mail Address:
Attn: Consumer Relations
P.O. Box 1330
Salisbury, NC 28145-1330
Food Lion Survey Mail Address:
“Food Lion Customer Satisfaction Survey Sweepstakes”, P.O. Box 10430, Rochester, New York 14610.
To summarize, we have tried to include in this article About Food Lion, the Food Lion Customer Satisfaction Survey, the objective of this survey, rewards, and prizes, and how to take part in this survey.
Given the nature of this survey, it is a great way to give meaningful insight into your experience with Food Lion. They will later use this information to improve their services, products, and environment.
So essentially, this survey is made for your benefit. Plus, there is a chance for you to win a whopping $500 gift card. And it will only take you a couple of minutes to do so. It is important that the next time you shop from Food Lion, the cash receipt does not end up in the trash can.
We have tried to include anything you might need to know in order to take part in this Food Lion Survey. However, if there are any additional queries, you can use the contact information provided to do so.